Job Description
Designation : Receptionist
Location : Mumbai
Qualification : Undergraduate / Graduate
Experience : 1 – 2 Yrs.
Reporting to : Managing Director
RESPONSIBILITIES
1. Provide office support services in order to ensure efficiency and effectiveness within the Hamlet Office
Main Activities
- Receive, direct and relay telephone messages and fax messages
- Direct the First Nations Members and the general public to the appropriate staff
member
2. Perform clerical duties in order to maintain Hamlet administration
Main Activities
- Develop and maintain a current and accurate filing system
- Monitor the use of supplies and equipment
- Coordinate the repair and maintenance of office equipment
3. Performs receptionist functions
Main Activities
- Answer all incoming calls and handle caller’s inquiries whenever possible
- Re-direct calls as appropriate and take adequate messages when required
- Greet, assist and/or direct students, visitors and the general public
4. Support the Executive Director and other staff
Main Activities
- Assist the Executive Director and other staff as requested
- Provide administrative services for the Executive Director
5. Perform other related duties as required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
- ?office administration
- ?an understanding of relevant legislation, policies and procedures
- an understanding of the northern cultural and political environment
Skills
- team building
- analytical and problem solving skills
- decision making skills
- effective verbal and listening communications skills
- computer skills including the ability to spreadsheet and word-processing programs at a highly proficient level
- stress management skills
- time management skills
Personal Attributes
- be honest and trustworthy
- be respectful
- possess cultural awareness and sensitivity
- be flexible
- demonstrate sound work ethics