Job Description
Designation : Receptionist
Location : Mumbai
Qualification : Undergraduate / Graduate
Experience : 1 – 2 Yrs.
Reporting to : Managing Director
RESPONSIBILITIES
1. Provide office support services in order to ensure efficiency and effectiveness within the Hamlet Office
Main Activities
- ?Receive, direct and relay telephone messages and fax messages
- ?Direct the First Nations Members and the general public to the appropriate staff
member
- ?Pick up and deliver the mail
- ?Open and date stamp all general correspondence
- Maintain the general filing system and file all correspondence
- ?Assist in the planning and preparation of meetings, conferences and conference
telephone calls
- ?Make preparations for Council and committee meetings
- ?Maintain an adequate inventory of office supplies
- ?Respond to public inquiries
- ?Provide word-processing and secretarial support
2. Perform clerical duties in order to maintain Hamlet administration
Main Activities
- ?Develop and maintain a current and accurate filing system
- ?Monitor the use of supplies and equipment
- ?Coordinate the repair and maintenance of office equipment
3. Performs receptionist functions
Main Activities
- ?Answer all incoming calls and handle caller’s inquiries whenever possible
- ?Re-direct calls as appropriate and take adequate messages when required
- ?Greet, assist and/or direct students, visitors and the general public
4. Support the Executive Director and other staff
Main Activities
- ?Assist the Executive Director and other staff as requested
- ?Provide administrative services for the Executive Director
5. Perform other related duties as required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
- ?office administration
- ?an understanding of relevant legislation, policies and procedures
- an understanding of the northern cultural and political environment
?
Skills
- ?team building
- ?analytical and problem solving skills
- ?decision making skills
- effective verbal and listening communications skills
- computer skills including the ability to spreadsheet and word-processing programs at a highly proficient level
- ?stress management skills
- ?time management skills
Personal Attributes
- ?be honest and trustworthy
- be respectful
- ?possess cultural awareness and sensitivity
- be flexible
- demonstrate sound work ethics